Experiential Marketing: learn more about it.
Experiential marketing is a new method of advertising that lets the customer speak to the brand rather than the other way round. Traditionally, brands advertise through manipulating the customer so that he can bend to their will. Nevertheless, today’s customer is more knowledgeable and is quick to note such an attempt. Therefore, experiential marketing avoids this trap by turning the customer from a spectator to an active participant.
The concept of experiential marketing focuses on developing an emotional bond between a customer and the brand. Specifically, the design of the marketing technique is to evoke feelings and emotions through participation. The immersive nature of the participation connects the customer to the brand in a way that builds brand memories. Moreover, these memories are the real return on investment for the business.
Every business dedicates huge percentages of capital on advertising because the brand needs to be out there. Through brand visibility, people will learn of the products/services on offer and then they can decide to buy. Besides visibility, businesses need to go further and establish relationships with the customers. This way, the businesses can grow their market share and, ultimately, their market value.